SPUN Terms of Service
Effective Date: January 23rd 2025
This website is operated by SPUN (PT Solutopia Untuk Nusantara). This terms and conditions and its addendum ("Terms of Service" or “Terms”) apply and bind to all of the visitors, users of our services, or anyone who makes a purchase from https://spun.global (the "Site"). Throughout the Site, the terms “we,” “us,” and “our” refer to SPUN. For purposes of this Terms of Service, "you" means you as the user of the Services, customer, and/ or visitor of the Site. SPUN offers this website, including all information, tools, and Services available from this Site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our “Service(s)” and agree to be bound by this Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content. In the event of a separate written agreement between you and us, the terms of such agreement shall take precedence over this Terms of Service to the extent of any inconsistency.
Please read this Terms of Service carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this Terms, then you may not access the website or use any Services. If this Terms of Service are considered an offer, acceptance is expressly limited to this Terms of Service.
Any new features or tools that are added to the current Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of this Terms of Service by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE SITE TERMS
By agreeing to this Terms of Service, you represent that you are (a) at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you are legally capable of entering into binding agreements. If you are submitting information on behalf of a minor, you represent that you have parental or legal guardian consent and have given us your consent to allow any of your minor dependents to use this Site; (b) have not previously been suspended or removed from using our Services or other similar services provided by other parties; (c) have full power and authority to enter into these Terms of Service and in doing so will not violate any other agreement to which you are a party; (d) using our Site in your own name and solely for your own benefit; (e) will not use our Services if any applicable laws in your country prohibit you from doing so in accordance with this Terms of Service; (f) are not a designated person under regulations issued pursuant to the lists of individuals or entities identified as Political Exposed Person (“PEP”) or listed as terrorists or weapon of mass destruction individuals or entities related (any such list as updated from time to time and made available on the Internet through the official United Nations website at http://www.un.org/ and any other relevant list); and (g) have read and understood this Terms of Service and the Privacy Policy.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We recommend the use of Microsoft Internet Explorer version 10 or higher; or Firefox version 35 or higher; or Safari (iOS8) or higher; or Chrome version 40 or higher; or Browser (Android4.1) or higher to access the Site. When other browsers are used or depending on your web browser setting, this Site may not be accessible or viewed properly.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk.
This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – THE USE OF YOUR ACCOUNT
Registration of SPUN account. In order to use the Site and/or access the Services, you will need to register for an account by providing your information, including your email address, and password, and accepting the terms of this Terms of Services and our Privacy Policy and other derivative documents. We may, in our sole discretion, decide to remove your account if we find a violation in your activities within the Site. When you create an account, you agree to: (a) create a strong password that you do not use for any other website or online service; (b) provide accurate, complete, and truthful information; (c) maintain and promptly update your account information; (d) maintain the security of your account by protecting your password and restricting access to your account; (e) promptly notify us if you discover or otherwise suspect any security breaches related to your account; and (f) take responsibility for all activities that occur under your account and accept all risks of any authorized or unauthorized access to your account, to the maximum extent permitted by law.
You must provide any information required when creating an account or when prompted by any screen displayed within the Services. You represent and warrant that any information you provide via the Services is accurate and complete.
You are solely responsible for doing all things and taking all actions necessary to monitor and secure your account.
SECTION 6 – ACCOUNT SUSPENSION
We may: (a) refuse to complete or cancel your registration; (b) suspend, restrict, or terminate your access to the Site; and/or (c) deactivate your account with immediate effect without notice for any reason, including but not limited to where:
We are, in our reasonable opinion, required to do so by applicable law or any court or other authority to which we are subject in any jurisdiction;
We reasonably suspect you of acting in breach of this Terms of Service, Privacy Policy, and/or any agreement related to the use of the Site and/or our Service;
We have concerns that an activity is erroneous or about the security of your account or we suspect that the Site is being used in a fraudulent or unauthorized manner;
We suspect money laundering, terrorist financing, fraud, or any other financial crime;
Use of your account is subject to any pending litigation, investigation, or government proceeding, and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your account activity;
You take any action that may circumvent the controls of the Site such as abusing promotions that we may offer from time to time; and/or
A Force Majeure event occurs.
You acknowledge that our decision to take certain actions, including limiting access to, suspending, or closing your account, may be based on confidential criteria that are essential to our risk management and security protocols. You agree that we are under no obligation to disclose the details of its risk management and security procedures to you, and for such suspension, restriction, and/or termination, the following event will occur: (a) all amounts payable by you to us will immediately become due; (b) we may cancel any open orders or other transaction requests that are pending at the time of discontinuation or termination or deletion or deactivation; and/or (c) we may take such other steps as we deem necessary or desirable to protect its own interests.
We are not and shall not be responsible or liable for any loss or damages incurred as a result of or arising from any actions taken under this section.
You may cancel an order initiated via the Site if such cancellation occurs before we execute the Service. Once your order has been executed, you may not change, withdraw, or cancel your authorization for us to complete such Service. We may cancel your order in the following circumstances: (i) you have, in our view, engaged in suspicious transaction; (ii) your order under the circumstances involves an obvious error with respect to price, quantity, or other parameters; (iii) required by any applicable law or regulation; and/or (iv) required for technical reasons, such as system maintenance and/or upgrade.
SECTION 7 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy. To view our Refund Policy, please visit https://company.spun.global/refundpolicy
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this Site is void where prohibited.
Service fees for the Services provided by us will be clearly communicated to you prior to engagement. Payments must be made using the payment methods specified on our Site or as otherwise communicated by us to you. All fees paid are non-refundable, except where explicitly stated otherwise in writing by us. We reserve the right to suspend or withhold the Services if payments are not made in full and on time as per the agreed terms.
SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our Site. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
SECTION 9 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the Site (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 10 - THIRD-PARTY LINKS
Certain content, products, and Services available via our Service may include materials from third parties.
Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 12 - SYSTEM MAINTENANCE AND UPGRADES
We may, from time to time, perform scheduled or unscheduled system maintenance, upgrades, or updates to improve the performance, security, or functionality of the Site and the Service. During such periods, access to the Site and/or the Service may be temporarily unavailable or limited. We will make reasonable efforts to notify you of any scheduled maintenance in advance. However, we reserve the right to conduct emergency maintenance or updates without prior notice. We are not liable for any losses, delays, or interruptions caused by such maintenance or upgrades. You acknowledge and agree that temporary interruptions may occur as part of system maintenance and that such interruptions do not constitute a breach of this Terms of Service.
SECTION 13 - PERSONAL INFORMATION
Your submission of personal information through the Site is governed by our Privacy Policy. To review our Privacy Policy, please see https://company.spun.global/privacypolicy.
SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 15 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 16 – INTELLECTUAL PROPERTY RIGHTS
All content on the Site and from the Service we provide to you, including but not limited to text, graphics, logos, images, and software, is the property of us or its licensors and is protected by applicable intellectual property laws. You should assume that all content of this Site is registered unless stated otherwise and you may not copy, reproduce, modify, distribute, display, or otherwise exploit any content from the website without prior written consent from us.
Other products of copyrights, trademarks, logos, information, and material, including but not limited to text, image, photo, video, audio, database, and software appearing on the website that is not owned by us, shall not be used without prior written permission from its owner.
Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right, either express or implied, under any intellectual property of us or any third party.
SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We are not liable for delays, inaccuracies, errors, or failure in service caused by third parties (e.g., government entities, or technical disruptions). We do not guarantee visa approvals or other outcomes, as decisions depend on government authorities.
In no case shall SPUN, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability for damages (if any) shall be limited to the amount paid for the specific Services you are engaging with us.
SECTION 18 – DECLARATION OF COMPLIANCE
You hereby declare that you are aware and agree with the statement of declaration, as follows:
You are aware of our commitment to safeguarding our Site and Services from being used for tax evasion, corruption, money laundering, or terrorism financing. Such crimes include fraudulent activities, falsifications, or any conduct with the intent to evade taxes, assist others in evading taxes, or carry out unlawful activities in accordance with applicable laws and regulations.
You are responsible for managing your own tax obligations and declare that you have not been convicted of any tax-related offenses, corruption, money laundering, or terrorism financing in any jurisdiction. You confirm that, when necessary, you have obtained or will obtain appropriate legal or tax advice regarding this declaration.
You confirm that you have made all legally required disclosures regarding your financial accounts and assets to the relevant authorities and that your tax filings are current and compliant with applicable fiscal regulations.
All payments made to us are sourced from legitimate and lawful origins. You affirm that such funds are not proceeds of any tax offenses, corruption, money laundering, or terrorism financing activities, whether domestically or internationally.
You confirm that you have not and will not use our Services to evade taxes, facilitate unlawful structuring, or engage in any illicit activities. This includes, but is not limited to, offenses related to tax crimes, corruption, money laundering, or terrorism financing.
SECTION 19 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless SPUN and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 20 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from this Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The failure of us to exercise or enforce any provision of this Terms of Service shall not constitute a waiver of our right in this Terms of Services or any agreement binding us and you.
SECTION 21 - TERMINATION
This Terms of Service shall remain in effect as long as you are engaging with us, accessing our Site, maintaining the account on our Site, and in any form connected with us.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Terms of Service or any agreement between SPUN and you, for all purposes
This Terms of Service are effective unless and until terminated by either you or us. You may terminate this Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our Site.
If, in our sole judgment, (a) you fail, or we suspect that you have failed, to comply with any term or provision of this Terms of Service; or (b) you misuse our Services or provide false information, we also may terminate the agreement between SPUN and you at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 22 – FORCE MAJEURE
SPUN shall not be held liable for any delay or failure to fulfill our obligations under these Terms of Service if such delay or failure is caused by an event or circumstance beyond the reasonable control of the parties and could not have been avoided (Force Majeure). We will, with our best effort, notify you if we are affected by the Force Majeure.
The period for fulfilling obligations will be extended for a duration equal to the delay caused by the Force Majeure or as agreed by us and you separately. If, after the period of Force Majeure, we are still unable to fulfill part or all of our obligations, you reserve the right to terminate the Service provided by us without compensation. Termination does not relieve you and us of obligations that have arisen prior to termination.
SECTION 23 - ENTIRE AGREEMENT
This Terms of Service and any policies or operating rules posted by us on this Site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 24 - GOVERNING LAW AND DISPUTE RESOLUTION
This Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Indonesia.
Any disputes arising from this Terms of Services will first be resolved through good-faith negotiations. If unresolved after 30 (thirty) days since the dispute arose, disputes will be submitted to the exclusive jurisdiction of the Consumer Dispute Resolution Agency (Badan Penyelesaian Sengketa Konsumen/BPSK) of Indonesia.
SECTION 25 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 26 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@spun.global.
Our contact information is posted below:
PT Solutopia Untuk Nusantara
Infiniti Office, MTH Square Ground Floor A4/A, Jl. Letjen M.T. Haryono Kav. 10 Jakarta Timur, Jakarta, JK, 13330, Indonesia.