Field & Visa Support Officer

We’re looking for a Field & Visa Support Officer to assist with on-the-ground visa processing activities, including submitting and following up documents at government offices or embassies. This role is ideal for someone who enjoys fieldwork, clear communication, and problem-solving. You’ll work closely with the Visa Officer to ensure smooth operations, gain practical experience in visa procedures, and build strong coordination skills in a dynamic, multicultural environment.

Working Conditions:

  •  Location: South Jakarta (Hybrid WFH + WFO)

  • Type: Full-time, contract

Key Responsibilities:

  • Collect, verify, and submit visa-related documents to government offices, embassies, or other institutions.    

  • Facilitate in-person follow-ups with relevant authorities to expedite visa processing.

  • Provide logistical support for visa applicants, including escorting them to required locations if needed.    

  • Maintain clear records and communicate updates to the Visa Officer.    
    Troubleshoot any issues that arise during field visits.    

Requirements:

  • Final-year student/fresh graduate from vocational schools or majoring in tourism-background 

  • Experience in field operations, administration, or a similar role, experience in visa processing or travel agent is a plus    

  • Strong communication and interpersonal skills.    

  • Ability to work independently and adapt to changing situations.    

  • Familiarity with local government procedures and regulations is a plus.    

  • Willingness to travel as needed.    

What you will learn:

  • Practical understanding of visa application procedures and embassy coordination process    

  • Hands-on experience in document handling, government correspondence, and field operations.    

  • Development of communication and organizational skills in a professional, multicultural environment.    

  • Exposure to client service dynamics within the travel and immigration support industry.    

  • Mentorship and guidance from experienced visa officers and operations staff.


Submit your application here: SPUN Job Application Form
Please submit your application no later than 5 April 2026.