Are you experienced in visa processing and embassy regulations? Do you thrive in a fast-paced environment where execution and research accuracy are key? Join SPUN as a Visa Officer and play a crucial role in ensuring seamless visa application processes while delivering exceptional customer service.

You’ll have the opportunity to:

•  Manage and support visa applications, ensuring compliance with embassy requirements.

• Conduct research on visa regulations and special categories across various countries.

• Collaborate with embassies, third-party services, and customers to streamline the visa application process.

• Develop your expertise in visa operations, administrative support, and customer service in a dynamic startup environment.

If you're detail-oriented, proactive, and passionate about internationl travel operations, this role is for you!

Job Description:

Visa Operations Management

• Handle visa application processes, ensuring all documentation is complete and accurate.

Visa Requirement Research

• Stay updated on visa regulations, embassy changes, and special visa categories.

Administrative & Customer Support

• Assist with document management, data entry, and appointment scheduling.

• Respond to customer inquiries, provide updates on application statuses, and resolve issues.

• Attend appointments as a field agent when required.

What We’re Looking For:

• 1-2 years of experience in travel/visa processing centers (must-have).

• Ideally a bachelor of Language studies, International Relations, or Law. 

• Strong verbal & written communication skills in English.

• Ability to work in a team and handle multiple tasks efficiently.

• Proficiency in Microsoft Office/Google Workspace and digital tools.

• Strong research and organizational skills.

📍 Location: Jakarta
🕒 Full-Time

If you're ready to grow in a fast-moving, international environment, apply before 30th May 2025 send your CV to hr@spun.global with the title [Visa Officer]