Credits Terms of Use

Last updated on November 8th, 2026

For Bahasa Indonesia version, please visit https://blog.spun.global/id/kebijakan-penggunaan-credits

About Credits

SPUN credits (“credits”) are a loyalty reward that SPUN adds to your personal account. Credits can only be used to pay for SPUN services. Credits can’t be withdrawn, exchanged for cash, or transferred to another account.

Earning Credits

You can earn credit through several ways, such as:

  • Visa cashback. When you buy a visa application service through SPUN, you earn IDR 50.000 credits. Credits are added once every applicant in the order has received their result, whether the application is approved or rejected.

  • Referrals. When someone joins SPUN using your personal link and completes their first visa application service order, you and your friend each receive IDR 100.000 credits. Referral credits are added once your friend’s order is complete.

  • Bonuses. SPUN may add credits as part of campaigns, such as a welcome gift.

Expiry

Each amount of credits expires 1 year after the date it is added to your account. Expired credits are removed from your balance and can’t be restored. We’ll show credits that are expiring soon on your credits detail page and may remind you by email or notification. You are responsible for using credits before they expire.

Cancellations & refunds

If an order paid partly with credits is cancelled or refunded, the credits used are returned to your account with their original expiry date. If that date has already passed, the returned credits expire immediately.

Misuse

SPUN may withhold, remove or cancel credits, or suspend the credits feature on an account, if we reasonably believe credits were earned or used through fraud, abuse, error or a breach of these terms.

Account closure

If you close your SPUN account, any remaining credits are canceled and can’t be paid out or moved to another account.